Refund Policy
Understanding Our Refund Process
At SellYourBiz.co.za, we value transparency and clarity in our transaction processes. Our refund policy is designed to ensure that both buyers and sellers understand their rights and obligations. It’s important to familiarize yourself with the terms that guide our refund approach, as this knowledge promotes trust and confidence in every transaction.
Refund Eligibility Criteria
To qualify for a refund, ensure that your application meets the following conditions. Your request must be submitted within the specified timeframe. Additionally, any listed issues must be documented clearly, as this helps us assess your claim effectively. Our goal is to streamline the process and provide timely refunds when eligible.
Our Process
At SellYourBiz.co.za, we streamline your journey to buy or sell a business. Our simple process ensures you know what to expect at each step, making your experience smooth and efficient.
- Browse our extensive listings to find businesses for sale that meet your criteria.
- Connect with sellers directly to learn more about their businesses and ask questions.
- Receive support with legal documents to ensure a smooth buying or selling process.
Common Questions
Explore our answers to frequently asked questions regarding our refund policy.
We offer a flexible refund policy that ensures our users feel secure with their transactions. If a business listing does not meet your expectations, please reach out to us within 14 days of your purchase, and we will assist you in reviewing your request.
The refund process typically takes between 5 to 10 business days. Once your refund request is approved, you will receive a confirmation email notifying you of the status and expected time frame.
Services rendered are generally non-refundable. This includes any brokerage services or tailored assistance provided in the listing process. Please review our terms for more detailed information.
Yes, we do allow for service exchanges depending on the situation. Our customer support team will review your case and provide options that fit your needs.
You can reach our customer support team through the contact form provided on our website. We strive to respond promptly to all inquiries within the next business day.
Need more assistance?
If you have any other questions or need clarification on our policies, feel free to reach out. We’re here to help you and ensure a smooth experience with us. Don’t hesitate to connect with our support team!
